"Since we started using Chorus.ai, we've reduced the ramp time for new sales reps from 10 business days to three."
“We had a customer who wasn’t satisfied with the service he’d received. We took the call snippet from Chorus.ai and shared it at the highest levels of the company. Not only were we able to turn that customer around, but out of that dialogue, we also came up with some new product offerings.”
"We used to dump a script on the team, give them a little coaching, and then look at the numbers later to see what changed. But we never really knew if the coaching made a difference, or if reps were even adhering to the new methods we were introducing."
"No manager, coach, sales enabler has the time to listen to live phone calls or review recorded phone calls. I believe Chorus.ai has taken meaningful steps to correct this challenge."
"Before we started using Chorus.ai, the onboarding process for sales was painful for marketing as well. We had to build slide decks and spend a lot of time explaining to reps how they should talk about Guru. Now, with Chorus.ai clips, they can listen to call playlists and actually hear the voice of the customer. Chorus.ai has really improved the learning cadence for new reps."
"Chorus.ai allows me to create an almost immediate feedback loop with my team members. I feel like I'm riding right alongside them."
"After seeing Chorus in action, I realized I could now have the solution that I had only dreamed of when it comes to ramping, coaching and fine tuning my team’s sales pitch.”
"If you want to see a huge lift in your closed deals, Chorus.ai is the way to go."
"Our students are getting their hands dirty, learning firsthand what it’s going to be like engaging in the work world with AI which, at most schools teaching sales today, is just two letters."
"I never noticed before how often I say the words ‘you guys’ in sales calls. Chorus.ai is not only helping me to improve my professionalism but also, the clarity of the message that I’m presenting to customers."
"Chorus.ai has helped me to level up as a rep. I’ve improved my follow-up with prospects and active customers. It’s also easier to analyze deals with my boss and figure out why a deal closed or didn’t."
"Chorus.ai lets us hear firsthand how customers are responding to our messaging and what objections they might have. That insight has helped us drive awesome improvement in our sales team, including quarter-by-quarter increases in our win rate."
"With Chorus.ai, we can be confident that we are getting accurate and reliable information from sales. We know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. And then, we can take all that information and help ensure the customer is successful.
"With Chorus.ai, we can get ahead of an issue and show great engagement with the customer, which can also help us to keep that customer longer."
"It’s incredibly valuable that we can share calls in Chorus.ai with our customer success team when we are handing off a deal to them. It’s a great way to give customer success a good depth of background about why a customer chose MongoDB, what that customer expects from us next, and much more."